This Privacy Policy applies to personal information processed in connection with Esposearch Courses, including information associated with:

• The website at esposearch.courses.
• Learner accounts.
• Course enrollment and access.
• LearnPress course activity and progression.
• Assessments and completion records.
• Website forms and support requests.
• Payment and transaction workflows.
• Website security and fraud-prevention activity.
• Related Esposearch Courses services.

This policy does not govern the independent privacy practices of external websites, payment providers, hosting providers, AI platforms, analytics providers or other third parties that may operate separately from Esposearch Courses.

Esposearch Courses is part of the Esposearch brand associated with Esposearch Limited, a company registered in Kenya.

Information should move between these functions only where reasonably necessary for an applicable service, where the user initiates or requests the process, where appropriately disclosed, or where another lawful basis permits the processing.

The categories of information processed depend on how you interact with Esposearch Courses. Not every category listed below is collected from every user.

Technical information may also support security monitoring, fraud prevention, approximate geographic inference from an IP address, referral analysis, troubleshooting and other operational purposes.

You may provide personal information directly when you:

• Create or update a learner account.
• Enroll in a course.
• Make a purchase.
• Complete an assessment or learning activity.
• Contact learner support.
• Submit feedback.
• Request a privacy-related action.
• Initiate an Expert onboarding or professional-opportunity process.
• Otherwise communicate with Esposearch.

Information you provide may include your name, email address, account information, billing information, course responses, support information, professional information and content you voluntarily submit.

When you visit or use the website, Esposearch Courses or relevant service providers may automatically receive technical information such as:

• IP address.
• Browser type and version.
• Operating system.
• Device type.
• Referring webpage or source.
• Pages viewed.
• Dates and timestamps.
• Navigation and interaction information.
• Login or session information.
• Technical diagnostic information.
• Cookie or similar identifiers where applicable.

This information may be used for platform functionality, security, fraud prevention, debugging, performance analysis, analytics and service improvement.

Esposearch Courses uses learner accounts to connect individual learners with their training and relevant platform records. The current learner account access point is: esposearch.courses/account/.

Depending on the active configuration, learner-account information may include:

• Account identity information.
• Registered email address.
• Enrollment records.
• Course-access status.
• Course progress.
• Completed lessons.
• Quiz and assessment results.
• Prerequisite status.
• Completion records.
• Account preferences.
• Support or account-resolution history.

Users are responsible for protecting their login credentials and should promptly report suspected unauthorized access.

LearnPress and related learning systems may process information relating to your participation in training, including:

• Course enrollments.
• Course-access status.
• Lesson progression or completion.
• Quiz attempts.
• Scores and assessment results.
• Practical assessment information where recorded digitally.
• Prerequisite status.
• Course-completion status.
• Certificates, badges or other completion records where applicable.

This information may be used to administer training, apply prerequisite rules, track learner progression, determine successful completion, provide support and maintain relevant learning records.

Not every practical activity or assessment necessarily appears as a simple automated dashboard value. Some training requirements may be evaluated separately from LearnPress progress indicators.

Course purchases may involve WooCommerce, payment gateways, banks, card networks, digital payment services or other payment providers available at the time of purchase.

Esposearch may receive information such as:

• Order number.
• Billing identity or billing details.
• Course purchased.
• Transaction date.
• Payment status.
• Currency information.
• Transaction reference.
• Limited payment metadata necessary to administer the transaction.

Full card or financial-account credentials may be processed directly by the applicable payment provider rather than stored by Esposearch Courses. The exact handling of payment credentials depends on the payment service used.

When you contact Esposearch Courses through a form, email or another support channel, we may process information connected with the communication.

This may include:

• Your name.
• Your email or other contact details.
• The content of your message.
• Course or learner-account information relevant to the request.
• Payment or transaction details relevant to resolving an issue.
• Attachments you voluntarily provide.
• Responses and resolution history.

This information may be used to respond to your request, investigate problems, provide learner support, maintain appropriate records and protect platform integrity.

Personal information may be processed for purposes such as:

• Creating and managing learner accounts.
• Authenticating users.
• Processing enrollments.
• Providing access to paid or enrolled training.
• Tracking course progression.
• Administering assessments and prerequisites.
• Maintaining course-completion records.
• Processing and recording transactions.
• Providing learner and technical support.
• Sending essential account, course, purchase or security communications.
• Preventing fraud and unauthorized access.
• Maintaining website, account and platform security.
• Diagnosing technical problems.
• Improving courses, services and website usability.
• Understanding website and platform performance.
• Managing applicable user-initiated Expert opportunity workflows.
• Meeting legal, accounting, tax, security or recordkeeping obligations.
• Establishing, exercising or defending lawful rights where necessary.

The lawful basis relied upon for processing personal information depends on the information, the service, the user and the applicable privacy law.

Where required, processing may rely on one or more grounds such as:

• Performance of a contract with you.
• Steps you request before entering into a contract.
• Your consent.
• Legitimate interests in operating, securing, supporting or improving the platform where those interests are lawful and appropriate.
• Compliance with legal or regulatory obligations.
• Fraud prevention, cybersecurity and protection of users or systems.
• Establishment, exercise or defense of legal claims where applicable.

Where processing depends specifically on consent, you may be able to withdraw that consent subject to applicable law. Withdrawal does not necessarily affect processing that was lawful before the withdrawal.

Esposearch Courses and relevant service providers may use cookies and similar technologies to support:

• Login and session management.
• Learner-account functionality.
• Authentication and security.
• Course functionality.
• Shopping-cart and checkout functionality.
• User preferences.
• Consent preferences.
• Analytics and measurement.
• Performance monitoring.
• Fraud prevention and technical security.

Where a cookie-consent interface is available, users may be able to accept, reject or customize non-essential cookie categories. Necessary cookies may continue to operate where required for essential website functionality.

You can also manage cookies through browser settings. Blocking certain cookies may affect learner-account, checkout, security or course functionality.

For more information, review the Cookies Policy.

Analytics and website-measurement tools may be used to understand how visitors and learners interact with Esposearch Courses and to improve website performance, usability and enrollment workflows.

Depending on configuration, analytics may measure information such as:

• Website visits.
• Traffic sources.
• Pages viewed.
• Device and browser patterns.
• Navigation paths.
• Website performance.
• User journeys.
• Conversion or enrollment activity.

Google Analytics may be used as part of the website measurement environment. Where analytics or similar tools process information, their operation may also be subject to the provider’s own privacy terms, technical settings and consent requirements.

Esposearch Courses relies on or may interact with third-party technologies to provide hosting, learning, commerce, analytics, communications, security and other functions.

The specific third-party service involved depends on the feature or workflow you use. Listing a provider or technology does not mean that provider receives personal information from every user or interaction.

Third parties may act as independent service providers or processors depending on the circumstances and operate under their own terms, privacy policies, contractual arrangements and technical practices.

Artificial-intelligence tools may be used or demonstrated as part of Esposearch Courses training, content-development workflows, support, technical demonstrations or operational assistance.

Where information is submitted directly to an external AI provider, that provider may process the information under its own privacy policy and service terms.

Users should not submit confidential, highly sensitive, proprietary, restricted client information or unnecessary personal data to external AI systems without appropriate authorization and safeguards.

Where appropriate, AI-assisted work should remain subject to human review, verification and quality control.

Learners may voluntarily choose to explore applicable professional Expert opportunities through the separate Esposearch.net onboarding pathway:

For Freelancers

If you initiate that separate process, additional information may be requested depending on the opportunity, such as:

• Professional profile information.
• WordPress skills or specialization.
• Portfolio or work samples.
• Experience.
• Availability.
• Contact information.
• Other information reasonably relevant to professional consideration.

Training records or completion information should only be used in that professional process where reasonably relevant, appropriately disclosed and supported by an applicable lawful basis.

Course completion does not automatically create Esposearch Expert status, employment, project access or another professional relationship.

Personal information may be shared where reasonably necessary to provide a requested service, operate Esposearch Courses, protect the platform or comply with applicable legal requirements.

Depending on the circumstances, recipients may include:

• Hosting and infrastructure providers.
• Learning-platform technology providers.
• Payment processors and transaction providers.
• Email and communications providers.
• Analytics providers.
• Security and fraud-prevention providers.
• Backup and recovery providers.
• Technical service providers.
• Professional advisers where reasonably necessary.
• Government, regulatory or law-enforcement authorities where lawfully required.
• Related Esposearch functions where necessary for a user-requested or appropriately disclosed service.

Service providers should receive only information reasonably relevant to the function they perform, subject to applicable contractual, legal and technical arrangements.

Esposearch Courses does not sell personal information to advertisers.

This does not prevent lawful use of service providers, analytics providers, payment services, hosting providers or other third parties needed to operate the platform or provide requested services.

Where advertising or marketing technologies are introduced in the future, their use should be addressed through appropriate disclosures, consent controls and applicable privacy requirements before implementation.

Some hosting, analytics, payment, communication, security, AI or other technology providers may process or store information in countries different from the country in which you are located.

Where applicable law requires safeguards for international or cross-border processing, Esposearch will seek to use appropriate contractual, technical or organizational measures suitable to the circumstances.

The precise location of processing and applicable transfer mechanism may depend on the service provider and the legal framework that applies to the particular processing activity.

Personal information is generally retained only for as long as reasonably necessary for the purpose for which it was collected, together with any legitimate legal, accounting, security, operational or dispute-resolution requirements.

Retention needs may include:

• Maintaining active learner accounts.
• Providing enrolled-course access.
• Maintaining course progression and completion records.
• Maintaining payment and transaction records.
• Providing learner support.
• Investigating security or fraud concerns.
• Resolving disputes.
• Meeting accounting or tax obligations.
• Establishing or defending lawful claims.
• Complying with applicable legal requirements.

Retention periods may therefore differ according to the information, service, transaction, legal requirement and operational need involved.

Information that is no longer reasonably required should be deleted, anonymized or otherwise appropriately handled where practical and consistent with applicable law.

Esposearch seeks to use reasonable administrative, technical and organizational safeguards appropriate to the nature of the platform, services and personal information involved.

Depending on the relevant system, measures may include:

• Account authentication.
• Access controls.
• Secure hosting practices.
• Software, WordPress, theme and plugin updates.
• Website backups.
• Security monitoring.
• Encrypted connections where applicable.
• Controls intended to reduce unauthorized access or misuse.

Where Esposearch becomes aware of a suspected security incident involving personal information, reasonable steps may be taken to investigate, contain, mitigate and document the incident.

Depending on the circumstances, this may include:

• Restricting compromised access.
• Resetting credentials.
• Reviewing system logs.
• Contacting relevant technical or service providers.
• Taking recovery or containment actions.
• Notifying affected individuals where appropriate or legally required.
• Notifying a relevant authority where applicable law requires it.

The nature and timing of any notification will depend on the incident, applicable law, available facts and the risks involved.

Your privacy rights depend on the law applicable to your personal information and your jurisdiction.

Where available, rights may include:

• Requesting confirmation of whether personal information is processed.
• Requesting access to personal information.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion where legally available.
• Requesting restriction of certain processing.
• Objecting to certain processing.
• Withdrawing consent where processing depends on consent.
• Requesting portability of eligible information where applicable.
• Making a complaint to an appropriate privacy or regulatory authority.

Not every right applies in every jurisdiction or circumstance. Rights may also be subject to legal exceptions, identity verification, retention obligations and protection of other persons’ rights.

Where applicable, you may request a privacy-related action by contacting:

admin@esposearch.net

To protect personal information, Esposearch may request reasonable information to verify your identity or authority before acting on a request.

Certain information may need to be retained despite a deletion request where retention is reasonably necessary or legally required for:

• Financial and transaction records.
• Security or fraud prevention.
• Dispute resolution.
• Legal compliance.
• Exercise or defense of legal claims.
• Other lawful recordkeeping requirements.

Esposearch will seek to handle valid privacy requests in accordance with the requirements and timelines applicable to the relevant request.

Esposearch Courses may send essential service communications needed to administer accounts, course access, purchases, security, support or other requested services.

These communications may include:

• Account or login notices.
• Enrollment confirmations.
• Payment or transaction notices.
• Course-access information.
• Security messages.
• Support responses.
• Material service notices.

Promotional or marketing communications should be sent only where permitted by applicable law and supported by an appropriate lawful basis, including consent where required.

Where an unsubscribe mechanism is provided, you may use it to stop applicable promotional email messages. Opting out of marketing does not necessarily stop essential account, transaction, course or security communications.

Esposearch Courses is not specifically designed for children.

Users who have not reached the applicable age for independent privacy consent, contracting or use of relevant online services in their jurisdiction should use the platform only with appropriate parent or legal-guardian involvement where required by law.

Age and consent requirements differ by jurisdiction. Nothing in this policy should be interpreted as establishing one universal minimum age for every country.

Esposearch Courses may contain links to third-party websites, documentation, tools, technology providers or other online services.

Once you leave Esposearch Courses, the external provider may independently collect and process information under its own privacy policy and terms.

Esposearch is not responsible for the independent privacy practices of third-party websites and recommends reviewing the relevant provider’s privacy information before submitting personal information.

Esposearch may revise this Privacy Policy where reasonably necessary to reflect changes in:

• Services.
• Course functionality.
• Learner-account systems.
• Payment workflows.
• Cookies and analytics.
• Third-party integrations.
• Security practices.
• AI-assisted workflows.
• Operational requirements.
• Applicable privacy law.

Material revisions should be published with an updated “Last Updated” date and, where applicable law requires additional notice or consent, appropriate steps should be taken.

Nothing in this section is intended to remove or limit privacy rights that cannot lawfully be waived or excluded.

Esposearch Courses is part of the Esposearch brand associated with Esposearch Limited, a company registered in Kenya.

Personal-information practices are intended to be managed in accordance with applicable Kenyan privacy and data-protection requirements and, where relevant, mandatory privacy or consumer-protection laws applicable to users in other jurisdictions.

Where another applicable law grants additional privacy rights or imposes additional requirements, those rights and requirements may apply according to that law.

Nothing in this Privacy Policy should be interpreted as a claim that identical privacy rights or legal frameworks apply to every user worldwide.

For privacy questions or requests, contact:

• Website:

  Practical Digital Skills

• Learner Account:

  Account

• Email: admin@esposearch.net